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Direct Offering experts have ranked this business based on their experience as a user of the reviewed items and opportunity. The evaluations of the items and opportunity generally talks about how well the business measures up to expectations based upon the specifications supplied by company. Observations are accurate in addition to subjective in nature.


BBB remains functional and focused on serving our organization neighborhood. Learn more. BBB remains functional and focused on serving our organization neighborhood and our customers throughout this crisis. Please take a look at resources offered to you at BBB.org/ coronavirus. A few of the sources of info BBB relies on are briefly not available. Also, numerous services are closed, suspended, or not operating as typical, and are not able to respond to complaints and other requests.




We value your perseverance as we and everyone in our communities focus on resolving this crisis. File a Grievance 8/26/2011 1820 overall problems in the last 3 yearsof those, 10 problems were closed in last 12 monthsAdvertising/SalesBilling/CollectionsDelivery IssuesGuarantee/WarrantyProblem with a Product or ServiceTotals10/13/2020I have purchase the hydrate lemon-lime back in 2019 for the cost of $19 for 15.


On Oct. 7th, 2020, I purchased the hydrate once again and the size was 5 oz for $21. The company is stating that I am getting the very same quantity of product, however that is not so. The ounces are less for more cash. They are illegally cost gouging. 08/17/2020I made an Isagenix account to order products for my son.


I have constantly been the one buying and paying for each order, with my credit card. Invoice fo payment and alert of delivery constantly come to our address, ******************, not our kid's e-mail address. A couple of months ago I signed up for a regular monthly membership utilizing our credit card.


When the monthly shipment arrived, I recognized what I had done and called client service to cancel the regular monthly shipment. The person answering my call could not even find my account, even though I supplied all names, account and order numbers. I then emailed customer support and was informed that my boy required to email them to say I am enabled to make changes on the account.


All I want to do is cancel the membership that I made. I inactived the payment so no more charges can be made to my charge card, but this entire experience ought to have been handled with a single call. I feel like this is simply a way to keep charging people cash - to decline to cancel a subscription when requested.

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Dear Ms. my site ******, I am composing to react to Mr. ******'s current complaint to the Better Organization Bureau concerning Isagenix. We value the BBB bringing the complaint to our attention and permitting us an opportunity to react. We have evaluated Mr. ******'s complaint and immediately canceled the automatic regular monthly order on his son's account, as he requested. Isagenix Products.


****** to use to future orders in an effort to reveal our appreciation to Mr. ****** for his patience with us in working through this matter (Isagenix Products). We want content to say sorry to Mr. ****** for the service he received on this matter, which fell below the high requirement we aim for.


******'s feedback into account going forward as we continuously strive to improve the service we supply. Based on our communications with Mr. ******, we comprehend that the steps we have taken have actually solved his redirected here concerns. We value the opportunity to resolve the problem and desire Mr. ****** the very best. All The Best, Cassy S ****** Sr.


The case number is ********. Thank you for your assistance! ***** ****** 03/28/2020I joined Isagenix as a consumer and then signed up as a Partner Member to begin a business. My coach and I had a ethical dispute over how I ought to market my business and we might not concern an agreement.


The business is a MLM company and growing my organization under a dishonest coach would make that person cash. I wholeheartedly disagreed and desired a new coach. I connected to two leading tier leaders Tanya K ********** and her other half and was told I required to wait six months prior to I could start my business under another coach.


Thank you for your time. ***** ***** Dear ******* *******, I am composing to respond to Mr. ***** *****'s current complaint to the Bbb concerning Isagenix. We value the BBB bringing the complaint to our attention and enabling us an opportunity to respond. Without delay after receiving Mr. *****'s problem, we contacted Mr.


We value Mr. *****'s willingness to work with us and, based on our interactions with him, we understand that the steps we have actually taken have solved his concerns. We want Mr. ***** all the finest. All The Best, Cassy S ****** Sr. Manager of ComplianceBetter Company Bureau: I have actually examined the response made by the service in reference to complaint ID ********, and discover that this resolution would be satisfying to me.

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Regards, ***** ***** 11/16/2018I acquired 10 canisters of their seasonal Pumpkin Spice Shake October 2017. There are 3 lot #'s involved with the 10 canisters, all expire August 2019. I called Isagenix to report that when opening a canister - it has a smell that is nothing like Pumpkin Spice -there's a smell of chemicals, in reality even making the shake, it doesn't taste right - Isagenix Products.


They said it's been over a year, so I can't refund you. I said this was unacceptable, and the product does not end until August 2019. The lot numbers are: # *********, # *********, # *********. The factor many were acquired is since it is a seasonal item, and I wished to purchase this before they would use it again.